How to Fix the 911 Calling Bug on Google Pixel 10?

Fix the 911 Calling Bug on Google Pixel 10– The Google Pixel 10 has become popular thanks to its cutting-edge features and Android-first updates. However, a critical problem has emerged for some users—911 emergency calls failing or producing garbled noise. This issue is alarming since reliable emergency calling is non-negotiable for user safety. While Google has not yet rolled out a device-specific patch for the Pixel 10, users can immediately take several troubleshooting steps to reduce the risk of failed emergency calls. Below, we provide a detailed guide on handling this bug, potential workarounds, and safety measures to follow until an official fix is available.

Understanding the 911 Calling Bug on Pixel 10

Reports indicate that Pixel 10 owners are experiencing garbled audio, failed connections, or dropped calls, specifically when dialing 911 or equivalent emergency numbers. Regular calls to friends, family, and businesses typically work without issue, making this a targeted bug rather than a general phone malfunction.

This problem may stem from a software conflict, a carrier provisioning issue, or app interference. Until Google addresses the matter with a firmware update, Pixel 10 users should adopt preventive measures and follow recommended fixes.

Immediate Steps to Safely Test Your Pixel 10

Since dialing 911 unnecessarily is not recommended, follow these safe testing methods:

• Test with Non-Emergency Numbers: Contact your local non-emergency police line or similar services to ensure your phone can connect to emergency-type numbers without risk.
• Try Carrier Short Codes: Dial carrier-specific test codes to verify that your SIM and network are functioning correctly. Contact your provider for the correct codes.

Ensure Your Pixel 10 Is Up-to-Date

One of the most common causes of calling failures is outdated software.

• Update Android OS: Go to Settings > System > System update and ensure your Pixel 10 runs the latest available build. Google often includes emergency call fixes in its monthly security patches.
• Update Apps: Visit the Google Play Store > Manage apps & device > Update all. Prioritize the Phone app, Carrier Services, and Google Play Services updates.

Perform a Network Reset

Sometimes network misconfigurations block proper call routing. A network reset can refresh these settings.

1. Open Settings.
2. Navigate to System > Reset options.
3. Select Reset Wi-Fi, mobile & Bluetooth.
4. Tap Reset settings.

This action will clear stored Wi-Fi networks, paired Bluetooth devices, and mobile preferences, so ensure you have your credentials handy before proceeding.

Clear Phone App Cache and Storage

Cached data can sometimes interfere with emergency calling features. Clearing the Phone app cache is a simple but effective fix.

• Go to Settings > Apps > See all apps > Phone.
• Tap Storage & cache.
• Select Clear cache.
• Restart your device afterward.

If problems persist, repeat the steps and choose Clear Storage, resetting the Phone app to default.

Microsoft Teams and Emergency Call Failures

In the past, Microsoft Teams was linked to Pixel emergency call failures. The bug occurred when Teams was installed but not signed in to, disrupting how Android routed calls. While Google has patched earlier versions, the Pixel 10 may still be vulnerable.

• Check Teams Installation: Ensure you are signed in if you use Teams.
• If not using Teams actively, uninstall or reinstall the app.
• After making changes, restart the device and retest the calling functionality.

Verify Carrier Provisioning for Emergency Calling

Even with a functioning device, carriers play a significant role in routing emergency calls.

• Contact your carrier’s technical support and confirm that your SIM and account are provisioned adequately for emergency dialing.
• Ask about any outages or known issues with 911 services in your area.
• Some carriers may push network configuration updates directly to your SIM after support requests.

Temporary Workarounds That Some Users Reported

While not guaranteed, the following actions have provided temporary relief to specific users:

• Resetting App Preferences: Go to Settings > Apps > Reset app preferences. This restores default app behavior without deleting personal data.
• Force-Stopping Pixel Launcher: Under Settings > Apps > Pixel Launcher > Force stop, followed by clearing its cache.
• Switching to Airplane Mode and Back: Refreshes network registration and may allow emergency calls to connect.

Risks and Limitations of Current Fixes

It is essential to recognize that no single fix works universally. Emergency calling failures may stem from multiple overlapping issues, meaning that a step that works for one user may not help another.

• Regular Calls Function Normally: Most users report that only emergency calls fail.
• Not a Permanent Fix: Until Google provides an official patch, users should treat these troubleshooting steps as temporary measures.

Safety Recommendations Until Google Fixes the Bug

Given the seriousness of this issue, users must take precautions:

• Do Not Rely Solely on Pixel 10: Keep a backup phone available for emergencies. Even an old smartphone with an active SIM card is better than risking failure.
• Inform Household Members: Make sure family members know about the issue and have access to an alternative emergency calling method.
• Monitor Pixel Drop Updates: Google often releases Pixel Feature Drops, which include bug fixes alongside new features. Enable automatic updates to receive patches immediately.

Report the Issue to Google

Every bug report increases the chances of Google addressing the issue quickly.

• Open Settings > Tips & Support > Send feedback about this device.
• Describe the failure, including the exact error message, whether the call connected, and what troubleshooting you attempted.
• If possible, attach log files using the device’s bug reporting tool.

The more data Google receives, the faster engineers can release a fix.

Wrap Up

The Pixel 10’s 911 calling bug is a critical problem that requires immediate attention from Google. Until a permanent fix is released, users should diligently apply troubleshooting steps such as updating software, resetting networks, clearing the Phone app cache, checking Microsoft Teams, and confirming carrier provisioning.

Most importantly, do not rely on the Pixel 10 as your sole emergency device until Google resolves the issue. Keep a backup phone nearby and monitor Pixel Drop updates or advisories. Users can minimize risks by staying proactive while awaiting Google’s permanent fix.

Source

Selva Ganesh

Selva Ganesh is the Chief Editor of this blog. A Computer Science Engineer by qualification, he is an experienced Android Developer and a professional blogger with over 10 years of industry expertise. He has completed multiple courses under the Google News Initiative, further strengthening his skills in digital journalism and content accuracy. Selva also runs Android Infotech, a widely recognized platform known for providing in-depth, solution-oriented articles that help users around the globe resolve their Android-related issues.