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You are here: Home / News / Arlo Ends Support for 7 Days of Free Cloud Storage from April 2023

Arlo Ends Support for 7 Days of Free Cloud Storage from April 2023

Updated On: September 24, 2024 by Selva Ganesh Leave a Comment

When a company offers that drastically looking benefit, it may or may not provide the proper support in the long run. We came through a lot of tech difficulties in the long run. Essential PH-1 stopped its production after the first gen. RED goes away from the mobile industry without any proper welcome. While Arlo announced they give Support for 7 Days of Free Cloud Storage, It grabbed more users. Because that is where other companies get money with subscription plans, in Reality, no one can provide software support for cloud storage when you purchase the device alone. Arlo Ends Support for 7 Days of Free Cloud Storage from April 2023. Users have to upgrade to new devices or buy subscription plans.
Arlo Pro Camera in Outdoor

Arlo Ends Support for 7 Days of Free Cloud Storage

Arlo, a famous manufacturer of smart home security cameras, has announced that it will no longer offer its customers 7 days of free cloud storage as of April 2023. This change will affect all users of Arlo’s camera systems, including both current and future customers.

According to the company, the decision to end support for seven days of free cloud storage was made to “focus on providing the best possible experience for [they’re] customers.” While the free cloud storage option has been a popular feature for many Arlo users, the company believes that discontinuing it will improve its camera systems’ overall performance and reliability.

Arlo End Of Policy Official Details

What Devices are Affected?

According to the End-Of-Life Policy, Arlo Gen 3 and Arlo Pro camera systems will no longer receive guarantees or support after April 1st, 2023. Email notifications and E911 emergency calling for these systems will also be discontinued on the same date.

Arlo End of Support Cameras

Without guarantees or support for users of Arlo Baby, Arlo Pro 2, Arlo Q, Arlo Q+, Arlo Lights, and Audio Doorbell systems after January 1st, 2024. The policy also states that “Legacy Video Storage” with AWS S3 will be discontinued for these systems on the same date.

Solutions for affected devices

While this news may be disappointing for some Arlo users, the company is committed to providing the best possible experience for its customers. Those affected by the End-Of-Life Policy can upgrade to newer camera systems or continue using their current system. The users must know they may not receive support or guarantees after the specified dates. Or You can upgrade to the subscription service. Regardless of the decision, Arlo’s camera systems will continue to provide reliable home security for its users.

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The end of free cloud storage may be disappointing news for some Arlo customers; the company has assured users that they will still be able to access their camera footage through various methods. These include storing footage locally on a microSD card or a USB drive and subscribing to one of Arlo’s paid cloud storage plans.

Arlo Subscription Plans

Arlo Subscription Plans

The paid cloud storage plans offered by Arlo include a Basic program, which provides seven days of storage for One camera at $2.99 per month. A Premier plan provides 30 days of storage for Unlimited cameras for $9.99 per month. Both programs have additional features like downloading and sharing video clips and setting up custom activity zones for more precise motion detection.

Arlo’s move is not suitable for them

When it comes to consumer-based products, you should provide what you promise. Arlo may have to face a lot of issues. Amazon previously discontinued its Cloud Cam free 24-hour cloud storage security camera. When they finished, they provided affected users with a free replacement device and a year of subscription service as compensation. Suppose there is a significant negative response to Arlo’s decision to end support for seven days of free cloud storage. In that case, the company may consider offering similar compensation to its affected customers. However, this has not been officially announced by Arlo at this time.

Wrap Up

The end of free cloud storage may be an inconvenience for some Arlo users. Affected users can choose to subscribe to one of Arlo’s paid cloud storage plans or to store their footage locally. The company’s decision to discontinue the service ultimately aims to provide a better overall experience for its customers.

Regardless of the method selected, Arlo’s security camera systems will continue to provide reliable and high-quality home security for its users. Arlo should provide some consumption, like six months or one year free subscriptions when they signup from the affected devices. I don’t know if they will do it or not. But this End of Policy is not a good idea from the user’s perspective. What are your thoughts about Arlo Ends Support for 7 Days of Free Cloud Storage? Share your thoughts below.

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Selva Ganesh
Selva Ganesh

Selva Ganesh is the Chief Editor of this Blog. He is a Computer Science Engineer, An experienced Android Developer, Professional Blogger with 8+ years in the field. He completed courses about Google News Initiative. He runs Android Infotech which offers Problem Solving Articles around the globe.

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