Every brand and companies always ready and have a lot of tactics to sell the products. But when it comes to after-sales support and repair, most companies are not good with the customers. They point out third-party service centers, and we always have the worst experience with them. US users always buy carrier-locked mobiles; thus, they purchase the mobile from their favorite carrier. But, When it comes to repairing, they point out the particular Brand service center. To reduce the issues and make the experience comfortable with the users during the repair of the products, T-Mobile Starts In-Store Same Day Repair Program in its 500 Retail Stores. With this new program, You don’t have to visit other service centers, and you can get your job done within the T-Mobile store regardless of the brand of your mobile or accessories.
T-Mobile In-Store Same Day Repair Program
Smartphones are surprisingly durable, even though their displays are getting bigger every year. However, smartphones aren’t damage-proof, and you’ll almost certainly need to have one repaired at some point. You now have another option for getting your phone fixed.
As we know that the mobile communications companies of the German telecoms corporation T-Mobile use the brand name T-Mobile, From the starting their success is based on lots of Major decisions. Now T-Mobile is launching a new program to improve the quality of device repairs for its customers. T-Mobile is upgrading 500 retail outlets to allow certified Assurant experts to perform in-store maintenance, with more locations to come. Assurant, an insurance business, provides T-device Mobile’s protection plans. For the first time, T-Mobile is offering in-store repairs, and service locations are being added to practically every major city throughout the country. According to a support document, Sprint operated over 1,300 repair locations at one time, making T-500 Mobile’s outlets seem a little less impressive.
How does it work?
T-Mobile Protection 360 plan subscribers can utilize the T-Mobile Location Locator to discover a store that offers in-store repairs. Customers with Protection can use the T-Mobile Store Locator to find an authorized location starting November 1st and then utilize the online appointment tool coming soon to schedule an appointment. Once you reach the repair center, repairs will be carried out by some of the industry’s most highly qualified mobile repair specialists. They will only use manufacturer-approved products and are dedicated to providing quick and dependable service. This benefit is beneficial to the customer to receive same-day repairs at a T-Mobile shop.
These additional features add to the already extreme amount of device controls available in Protection. T-Mobile offers two levels of device protection. Monthly rates start at $7 (+ tax). Coverage for accidental damage, ID loss protection, theft, and McAfee security as well as replacements the next business day.
McAfee is used for Award-Winning Security scan(quick scan and deep scan), they will keep your data more personal, having the option Anti-theft it is used if your device is lost, stolen, or “borrowed,” you can easily track it down, performance-wise it will keep your device running faster and longer, it will instantly clean memory, boost battery, and remove junk files.
On iOS and Android, live tech assistance is available through the Protection app. Hardware service coverage is provided with unlimited claims, such as a mechanical failure. If your break, they will replace it for you, and even they will install it. The replacement of screen protectors is unlimited for the customers; it adds more taste to the new benefit. JUMP! Upgrades that allow you to trade in a device after paying off half of it and complete Apple Care Service are included with Protection 360.
After you purchase an eligible T-Mobile device, complete a repair, or lease or finance a device, you can add Protection for up to 30 days. To be clear, to take advantage of their in-store repairs, you must subscribe to Protection 360. Otherwise, you’ll have to go somewhere to have a cracked screen repaired, or a broken part replaced.
Good or Bad, Everything directly or Indirectly affects your brand. When a user affects with the other brand service, but they purchased a mobile through you. It will Indirectly jeopardize your reputation. To survive in the industry, you should focus not only on the good side of your service chain but also on making services from the customer’s point of view.
In-Store repair program alone is a good idea. But with the same-day repair program, T-Mobile goes best of it. They make a goal, Where Verizon and AT&T don’t focus. When other US carriers focus on 5G UW, T-Mobile rollout Nationwide low band 5G. Later other companies follow the same pattern. What did you think about this new program? While tons of mobiles and brands are available, Did you feel the same-day repair work in real-time? Share your thoughts.
Selva Ganesh is a Chief Editor of this Blog. He is a Computer Engineer, An experienced Android Developer, Professional Blogger & addicted Web Developer. He runs Android Infotech which offers Problem Solving Articles around the globe.