Hulu is a popular steam service like Amazon Prime and Netflix. But along with the Stream contents, Hulu offers live TV also. Based on your need, You can purchase one of the packages. But when you watch stream services using an Internet data connection, You are falling into regular-stream issues, including Buffering, Freezing, and Skipping issues. You already know Freeze and Buffer issues. The Skipping issue is that the video will be stuck for few seconds, then it will skip a few seconds of the video and then move into the current time. So, You may not know what happens at the timing of the video. Fortunately, We can fix Hulu Keep Buffering, Freezing, or Skipping issues by ourselves using the below methods. Based on your issue, you can choose the appropriate one.
Hulu is becoming a popular Stream Platform
Nowadays, there are so many ways to watch live TV without cable. Hulu is one of the app using for streaming. It is one of the native apps that We can use on both computer devices and smartphones. Hulu is an OTT platform using in America. It is not like traditional cable or like satellite TV subscriptions. Hulu doesn’t need appointments, home installation, or equipment necessary. For this Hulu app, you need only a Hulu subscription, home network, and supported device. Peoples enjoy the Hulu Live Tv channel list by watching their favorite shows and sports before switching to cable. Hulu services allow streaming popular shows from networks like AMC, BBC America, FX, HGTV, and NBC.
Also, every Digital Media Company begins to start its own service; People need All-In-One bundle packages. Hulu offers that kind of package. So, People begin to use Hulu in high volume that leads to some issues. When it comes to server-level issues, Hulu will fix them. But when it comes to a user-side issue, Most of the time, we can fix it. You don’t have to contact the Support team every time.
List of Common Hulu issues
When it is not related to your Account level issues like Activation/Deactivation, all other problems fall under common issues. If you are watching endless hours of TV and series on the Hulu app, behind the screen, we are working very hard to ensure that the experience needs to be good for you. Occasionally most of the apps will have streaming-related issues that can spoil your experience with Hulu services.
The basic common issues facing Hulu services are listed below
- Connection error
- Freezing videos
- Poor video quality
We can briefly discuss how to troubleshoot common issues step by step. Kindly ensure after completing each step that your Hulu problems are resolved.
Buffering, Freezing or Skipping Hulu issues fix Solutions on Browser, Android, and Windows Apps
Before performing any of the troubleshooting, restart your computer or Android devices, that will resolve your most of the problem caused by a minor software glitch. Many of the subscribers having a problem with Hulu is buffering and freezing. We are going to see the common steps to stop these types of buffering and freezing videos. Let’s discuss it briefly. We will start from basic troubleshooting to the Advance level. So, start from the beginning. When you can’t fix the issue, You can move to the next level.
Buffering issues are prevalent on VIZIO/Samsung Smart TV, ROKU/Firestick, PC, PS4, and other devices.
- Restarting devices
- Power cycle your streaming and internet device
- Check your system requirements
- Check your Internet Connection
- Clear the browser cache
- Check the Hulu app for updates
- Force close Hulu app
- Testing other devices
- Uninstall and Reinstall Hulu app
- Use Hulu in Stable Browser
- Check Widevine L1 Certification in your mobile
- Check the Root Status or Apps of your Android Mobile
These are the possible troubleshooting methods for the basic issues. The troubleshooting method is for both computer devices and smartphones. Here you can get more information about each step how to solve the problem.
Restart your mobile device data connection and router
Restarting your mobile or router is also used to solve the freezing problems. Once you were restoring, refresh your handset.
Power cycle your streaming and internet devices
A restart may sometimes hold some cache files that may lead to the problem occurrence. Just Power off the devices used to connect for streaming; it may be a router and the modem. Unplug the connected device from the charger. Wait for few minutes and check for Hulu streaming.
Check your current system requirements and Settings
The computer that you are using for Hulu services should meet some necessary systems services to avoid any problem when accessing. The basic systems requirements are
- Hulu Desktop app can run in Mac OS X 10.9 or above, Microsoft Windows 7/8/8.1/10, and Chrome OS.
- When you stream Hulu using Browser, You need to have the latest Chrome, Firefox, Safari, and Microsoft Edge versions on their respective OS.
Check your Internet Connection Speed
The main thing is that it is an online streaming platform. So you need to make sure that your internet connection meets the required download speed. First of all, if you doubt your internet connection, please run a speed test on your devices. Just compare your speed test report with our recommendation speed. To reach a consistent and quality viewing experience, we worked more on that.
Our recommended internet connection speed of 3.0 Mpbs for the Hulu streaming library, 8.0Mpbs for live streams, and 16.0 Mpbs for 4K content. While watching videos on Hulu, keep in mind that you can’t watch multiple videos or access the internet for other activities. If you need to watch multiple videos or use other apps, you need extra bandwidth. If your internet speed with 1.5 Mpbs means you may be a stream with the reduced video quality.
Clear the browser cache
The browser that you are using will usually store the user data to improve its access time. This type of cache data can occur issues while accessing certain websites. So you can typically remove your cache data through your device settings; this step is used to remove temporarily stored files to free up needed devices; by clearing all cache data, you will have free space. Instead of Clearing all cache files, You can Un-tick the History and Clear only Cookies, Data, and other data files.
Check the Hulu app for updates
If your Hulu app (Windows, Android) is not updated, also can occur problems in Hulu services. So using your app store on mobiles, update the Hulu app to the latest version.
Force close the Hulu app
The purpose of force closing the Hulu app is that a minor mobile software glitch may cause issues. Using mobile settings, you can force stop the Hulu app. After force stop, the Hulu services check it out that your problem is solved.
- Go to Settings>Apps>Hulu.
- After Opening the App, You can find the Force Stop option on the app screen.
- Launch Task Manager.
- Choose Hulu app and End Task. Relaunch the app.
Testing other applications
If you found the same problem in other applications, kindly check your internet connection; maybe it has poor connectivity. Whether it is true, you need to contact your internet service and ask for suggestions to improve your network connection.
This is the last option for troubleshooting. You need to uninstall the Hulu app and install it again. Once installed, restart your handset/PC.
By doing the above-mentioned steps, you can easily fix your Hulu services problems, and you can enjoy your videos.
Use Hulu in Stable Browser
Stream services have copyright content-protected elements. When you Stream it in Beta or Canary versions of browsers, It may not Stream due to protection issues. Try with a Stable version.
Check Widevine L1 Certification in your mobile
When you stream on Browser and Desktop app, The App can adjust the stream quality based on your device setup. But when you want to stream on mobile, You need a Widevine L1 certificate. It is a must-need piece of the add-on in the mobile to stream HD Contents. You can check this using the DRM Info app. You can find the Widevline value there. Your mobile should have L1 or L3 under Widevine Information.
Check the Root Status or Apps of your Android Mobile
When you are a Developer or regular Root apps user, you know how to hide the Root status. If you are a New Root user, you should know, You can’t view the Stream content like Amazon Prime, Hulu, and Netflix on your Rooted mobile. You should either remove root access or hide it using modules. When you didn’t have Root access, Check it using the Root checker app. Sometimes The Magisk app installation without root may trigger other apps that you have root in your mobile, Even if you didn’t have it. So, It is better to remove those apps.
Is it worthy to Purchase Hulu?
Hulu is one of the most popular on-demand subscription services to stream popular videos in the US. Computer browsers and Android or iOS smartphones can access these services. This service can stream with or without commercials, both inside and outside the home. The Hulu services offer four different packages as follows,
- Basic plan $6/Month
- Premium Plan $12/Month
- Basic Plan + Live TV $65/Month
- Premium Plan + Live TV $71/Month
Compare with other stream services, Hulu has better packages. But It purely depends on the availability of your favorite content. When you are free time watcher of new contents, then you can give a Hulu try.
None of the software platforms are free from issues. The issue can happen on both the server-side or user side. The Company can take care of the server-side issues. Also, They can support you with the General issue. But when you want a quick resolve, Then you can try the above solutions. Most of the problems fall under these solutions. When you are facing a unique issue, then you can contact the Support team. When you want new Verizon Fios Plans, You can grab your free Hulu subscription. If you Fix the Hulu problem that is not listed above, Comment below. It will help other users also.
Selva Ganesh is the Chief Editor of this Blog. He is a Computer Science Engineer, An experienced Android Developer, Professional Blogger with 8+ years in the field. He completed courses about Google News Initiative. He runs Android Infotech which offers Problem Solving Articles around the globe.